Effective Date: 26-12-2024

Malabar Medical College Hospital And Research Centre built the Pharm Search app as a [free/ad-supported/commercial] app. This SERVICE is provided by Malabar Medical College Hospital And Research Centre at no cost and is intended for use as is.

This page informs visitors of our policies regarding the collection, use, and disclosure of Personal Information for those who choose to use our Service.

By using our Service, you agree to the collection and use of information as outlined in this policy. The Personal Information we collect is used solely for providing and improving the Service. We do not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require certain personally identifiable information, including (but not limited to) the following:

Personal Information:

We collect your name, email address, phone number, designation, and department of work to support app functionality, analytics, developer communications, and account management. This information is essential for providing a seamless experience.

Device Information:

Details such as device name and device ID are collected to enable specific app functionalities, like restricting multiple logins across devices.

FCM Data (Firebase Cloud Messaging):

FCM tokens are shared with Firebase, a third-party service, only if you enable notifications. This allows us to deliver notifications effectively. If you choose not to enable notifications, the FCM tokens are collected solely by us and are not shared externally.

This information is securely stored by MMC and is not shared with any third parties. It is used only to enhance the Service and support core functionalities.

Notification Permissions

Our app requests permission to send notifications to keep you informed about important updates, announcements, or new content relevant to the app. You can choose to allow or deny notifications at any time from your device settings.

Third-Party Services

Our app uses third-party services that may collect information used to identify you. These services assist with analytics, notifications, and media playback. Specifically, we use Firebase only for push notifications, which requires sharing a device identifier with Firebase. All other personal information and data are securely handled on our own purchased server. You can review the privacy policies of these services at the links below:

Google Play Services
Facebook
Firebase Cloud Messaging

Log Data

In case of an error in the app, we collect data and information (through third-party products) on your phone, called Log Data. This may include device name, operating system version, app configuration during use, date and time of use, and other statistics. Please note, we do not collect IP addresses.

Cookies

Cookies are files with a small amount of data commonly used as unique identifiers. Although we do not directly use cookies, the app may include third-party code and libraries that use cookies to enhance their services. You have the option to accept or refuse cookies. If you choose to refuse them, some portions of this Service may be limited.

Service Providers

We may employ third-party companies and individuals for the following:

To facilitate our Service
To perform Service-related functions
To assist in analyzing how our Service is used

These third parties have access to your Personal Information solely to perform tasks on our behalf and are obligated not to use it for any other purpose.

Security

We value your trust in providing us with your Personal Information, and we use commercially acceptable means of protecting it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Account Deletion

Our app includes an account deletion option, enabling you to request the permanent removal of your account and all associated data. You can find instructions for this feature in the app and a direct link on our Google Play Console page.

Links to Other Sites

Our Service may contain links to external sites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of these external sites, as we have no control over their content or privacy practices.

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we discover that a child under 13 has provided us with personal information, we delete it from our servers immediately. If you are a parent or guardian and know that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 26-12-2024

Medical Disclaimer

The information provided by this app is for educational and informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read in this app. The medicine information shown in this app is sourced from trusted medical professionals and registered databases, including the Malabar Medical College Hospital & Research Centre database, ensuring the accuracy and reliability of the content.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at :
Malabar Medical College Hospital And Research Centre
Ulliyeri, Kozhikode - 673323,Kerala
Email: itmanager@mmchospital.in